HOCAPS International

HOCAPS Service Promise

For over quarter of a century we have been applying a professional, caring and highly ethical approach to our business. As part of our commitment to you we have summarised our approach below in our Service Promise:

• We will provide all candidates with a personal 1:1 service, with a specific consultant dedicated to handle your file.

• We will submit your details to a client only when we have your specific permission to do so and we will not pressurise you in any way.

• We will ensure we supply you with all relevant facts and information relating to the assignment, as supplied to us by the client.

• We will respond to every single CV that we receive, within 2 working days.

• We will advise candidates of the best career path to achieve their stated objective and only put you forwards for positions that match the brief that you give us.

• We will, as very best we can, keep you informed accurately and honestly throughout the process.

• We will only take references from existing employers with your express permission.

• We look to establish lasting relationships with our candidates and confidentiality and discretion are assured at all times.

• We will provide a balanced interface between job seeker and the client organisation, working at all times in the best interest of both parties.

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